All UK orders are subject to VAT (at 20%) added to to the total amount.
any orders outside of the UK do not qualify for VAT
Refunds and cancellations are handled on a case-by-case basis. please send me an email at [email protected] to discuss any issues or possible refunds and I'll get back to you as soon as possible.
From the 13th of December 2024 new UK government regulations (GPSR) will mean I'm not able to ship to the EU or Northern Ireland, I'm working to find a way around this but in the meantime it is not possible.